Programs & Information
General information and resources regarding programs at our agency are listed below:
Through a wide array of programs and services, The City of Frederick Department of Housing and Human Services, formerly the Frederick Community Action Agency, provides food, shelter, medical care, and other forms of assistance to families and individuals who are low-income or homeless.
As a response to community needs, we have honed in on 6 broad program areas to better serve individuals and families in the Frederick community. Programs under each area are described. View the following documents for more information:
- FCAA Annual Report FY 2020
- FCAA Annual Report for FY 2019
- FCAA Annual Report for FY 2018 (PDF)
- FCAA Annual Report for FY 2017 (PDF)
- FCAA Annual Report for FY 2016 (PDF)
Health Care Programs
Community Action Health Center
In 2015, the FCAA was designated a Federally Qualified Health Center (FQHC) and expanded primary health care and dental services for lower-income adults and children. Physicians, nurse practitioners, and physician assistants provide health care services to adults and children who are uninsured, ineligible for other public health care programs like Medicaid, and have a total household income at or below 200% of the federal poverty level (FPL), as adjusted for the size of the family.
In addition, the FCAA continues to serve adults and children who are experiencing homelessness or are recipients of Medical Assistance.
Health Care for the Homeless
The Health Care for the Homeless (HCH) program, initiated in 1989 through a federal grant, provides primary health care, case management, and supportive services to people that are homeless – serving about 1,200 people annually. The FCAA operates a primary health care clinic that is staffed by nurse practitioners, physician assistants, physicians, medical assistants, and case managers.
Medical Assistance Provider
Under the Maryland Medical Assistance (Medicaid) Program, the FCAA is a participating provider with the following Managed Care Organizations: Priority Partners MCO, Maryland Physicians Care MCO, University of Maryland Health Partners MCO, and Amerigroup MCO. The FCAA also serves patients that have Unrestricted Medical Assistance benefits.
School-Based Health Center
Through a partnership with Frederick County Public Schools and the Ausherman Family Foundation, the FCAA began operating a School-Based Health Center during the summer of 2011. The School-Based Health Center serves students from Lincoln, Hillcrest, Waverley, North Frederick, Butterfly Ridge, and Monocacy Elementary Schools as well as their younger siblings.
Outreach & Transportation Programs
FCAA outreach workers perform outreach to local shelters, streets, woods, and other areas where people that are homeless can be found. Staff members strive to meet people who are homeless, familiarize them with available resources, and build trusting relationships.
On weekdays, the FCAA operates a free van run that transports people to a variety of health and human service agencies located around Frederick City.
Energy Assistance Programs
Office of Home Energy Programs
The Office of Home Energy Programs administers several different financial assistance programs aimed at helping income-eligible households to be able to pay utility and fuel bills; minimize energy-related crises; and to assist in making utility, heating, and cooling expenses more affordable. Specifically, the Office of Home Energy Programs administers the Maryland Energy Assistance Program (MEAP), the Electric Universal Service Program (EUSP), and the Utility Service Protection Plan (USPP).
- LIHWAP Water Bill Assistance Flyer (English) (PDF)
- LIHWAP Water Bill Assistance Flyer (Spanish) (PDF)
- LIHWAP Water Bill Assistance Application (English) (PDF)
- LIHWAP Water Bill Assistance Application (Spanish) (PDF)
- OHEP Application Instructions and Checklist (English) (PDF)
- OHEP Application Instructions and Checklist (Spanish) (PDF)
- OHEP Application (English) (PDF)
- OHEP Application (Spanish) (PDF)
- OHEP Brochure (English) (PDF)
- OHEP Brochure (Spanish) (PDF)
- EmPOWER Maryland Program Summary and Contact Information (PDF)